Yes we have a fee policy . . . because we like to get paid, too.

Thank you for your interest in working with Creative Link Communications!

We look forward to establishing a professional working relationship with you and your organization.

Like any other service provider, we have a fee policy that outlines how we work and how we expect to be paid for the work we do. Please don't feel intimidated by our fee policy . . .  we just want to be up front and professional about it so we're all working on the same page when we start your project.

Creative Link Communications

Fee policy

1. Project fees include all meetings, research, travel, writing drafts, minor revisions and a maximum of two (2) complete rewrites, provided that revisions are assigned with 30 days of completion of submission of drafts and that revisions/rewrites are not based on a request for changes outside the original project scope. Changes/additions outside original project scope billed at either the standard hourly rate or the subcontract rate.
   
2. At the discretion of Creative Link Communications, project fees payable 30% on signing of contract, 70% on completion. Retainer fees payable in advance, monthly — you will be invoiced on the 15th of the previous month. First month's retainer fee payable on signing of contract.
   
   
3. Invoices will be faxed or e-mailed, and are payable on presentation. Net 10. $35 administration/rebilling fee charged for NSF cheques, or for late payment of invoices. 6% GST will be added to fees on invoices. Rates in Canadian dollars. Fees payable in US dollars where applicable.
   
   
4. 35% discretionary surcharge for work requested outside normal business hours, and for rush projects requiring fast or immediate turnaround.
   
   
5. Retainer fees are non-refundable and unused retainer time will not be carried forward. Four-hour minimum on hourly rate contracts. Travel time billed (where applicable) on hourly contracts, and hours are billed in 15-minute increments. KILL FEES: 30% of project fee; time and expenses to date plus 10% on hourly contracts; retainers paid at time of termination of services non-refundable; standard periodical kill fee accepted.
   
   
6. Direct expenses in relation to a project will be charged back to the client.
   
   
7. No services performed without a signed letter of agreement and/or signed, approved project quote. No allowance made for non-use of materials, client-caused delays, non-use of retainer time or other circumstances beyond the control of Creative Link Communications. None of these circumstances constitute cause for nonpayment of services provided in good faith.
   
   
8. Client assumes all liability and responsibility for copyright issues.
   
   
9. Creative Link Communications reserves the right to use copies of materials produced for clients, for promotional purposes.